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Do you have any questions?

Do you accommodate for gluten, lactose and vegan diets?

Yes, I do on special request.

How do gillian’s cakes differ to Swiss style cakes?

My cakes are made up of four layers of sponge andfilled with buttercream, homemade preserves or curds and fresh fruit. I don’tuse mousses or fresh whipped cream.

Storage Instructions

When the cake is delivered information on how to storeand serve will be given to the event coordinator.
It is recommended that the cake be consumed within 48 hours.

How do I place an order?

Send an email to info@gillianscakes.ch

Please include the following information:

  • Date of event
  • Venue/ location
  • Number of expected guests
  • Pictures, mood board, style, colour scheme etc.
  • Where did you hear about me

How far in advance should I order my cake?

Wedding and celebration cakes require planning; therefore, I prefer as much notice as possible. The number of cakes that I can take on in one week is also limited. Having said that, please always ask as I may be able to accommodate on shorter notice.

How do I secure my booking?

A Fr. 150.00 non-refundable booking fee will secure the booking.

What if I decide to change my order?

Orders may be changed up to one month before the event. Please note that additional costs may incur.

Is the Consultation service free?

The consultation is complimentary but may be charged if no order is placed.

What services are included?

During the consultation you will be offered 4 different tasting cakes to try, during which the design and your wishes will be discussed.

How long is the consultation?

The consultation will take around 45 minutes.

I still have some unanswered questions……

If any questions arise after the consultation these can be addressed via telephone or email. If you feel it is necessary, then another consultation may be arranged.

How long in advance should I schedule a consultation?

Consultations can be scheduled up to 6 months in advance of the event.

Do you send out tasting boxes?

Yes, tasting boxes are available. They contain 4 of my most popular flavours for two people and cost Fr.50.00 plus postage. Following a definite booking the Fr.50.00 will be deducted from the final due balance.

Can we conduct a consultation via Zoom?

Consultations can be done via Zoom or Facetime.

Do you deliver all over Switzerland?

Yes, I can deliver all over Switzerland.

Can I collect the cake myself?

Cakes up to 3 tiers high may be collected, however I cannot accept any responsibility for damage incurred after pick up. Cakes larger than 3 tiers will be delivered and set up by me personally on the day of the event. The exact price will be calculated once the venue’s location is provided.

The time of delivery will be arranged by me with your venue’s coordinator.

Do you have cake stands available for hire?

Stands are available for hire at a cost of between Fr.30.00 and Fr.50.00 depending on size. The stand will need to be returned within 3 days of the event.

Do you do dummy cakes?

Dummy tiers are offered for 2 tiered cakes and above.

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